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Need help finding what you are looking for? You can do the following right here:

File a Service Request File a Service Request

Check the Status of a Service Request Check the Status of a Service Request

Make a Payment Make a Payment

Change Your Payment Method Change Your Payment Method

Repair Status Repair Status

FAQFrequently Asked Questions

Still can’t find what you are looking for? Get in touch with our Customer Service Team - they are ready and willing to help!

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for service in French

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Phone Instructions Press

  • Billing and plan or membership changes
    For billing or to make changes to your Best Buy plan or membership
  • File a Protection Plan service request
    To make a service request or follow up on an existing service request 
  • In-home service
    For booking an in-home installation appointment for products such as televisons or computers, or to reschedule an installation appointment.
  • Technical support
    For technical support and remote services.