Yes, you can file a Service Request right here on our website. Before you start:
We will never send you an email or text asking for confidential information. If you've received a suspicious email or text. please call 1800-433-5778. Do not respond to any message requesting confidential information, do not reply or click links or attachment.
Alternatively, you may report a suspicious email to:
By Phone: 1-888-495-8501
By Email: firstname.lastname@example.org
Yes, we take information security very seriously. Encryption is a secure way of coding the information in a file so that if it's intercepted by a third party as it travels over a network, it cannot be read.
Only the person or persons that have the right type of decoding software can unscramble this encrypted message. Thus, your encrypted information can only be read by this website. Internet Explorer, Firefox, Chrome, and Safari support the recommended 128-bit key length encryption.
In addition, this website is encrypted using SSL (Secure Socket Layer) encryption. So even when being displayed on your computer screen, access to your information is still restricted. To further help protect your privacy this website will also automatically log you out after 20 minutes of inactivity.