Depending on where you purchased your plan, the GCID/Four Part Key may be different in format. Please view the following images to identify the correct sequence of GCID/Four Part Key as well as Plan number.
Purchased plan at Best Buy:
Purchased plan at Future Shop:
Future Shop receipts follow the same receipt format as displayed above.
Having a problem with your product? Don't worry. Start by finding your policy and we'll get you on your way.
FIND YOUR PLAN
For access to features such as Make a Payment and File a Claim, we’ll need to look up your contract information
LOCATING YOUR CONTRACT..
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Filing your claim is as easy as 1, 2, 3.
Have your product details available
Problem with Product
Tell us the problem with your product
Verify Your Contact
Verify your contact information
We'll tell you how we'll service your claim to get you up and running.
Protect every device and appliance in your home with Geek Squad Home Membership – whether you purchased it from Best Buy or not. Click here for more information, or call 1-800-433-5778.